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Frequently Asked Technical Questions

on the RipWave Wireless Modem

First of all, let me point out that when using XP the modem is true "plug & play"; you connect it to your computer and you've got instant high speed wireless internet. However, there are some instances that it will come in handy to know the techie stuff below.

Frequently Asked Technical Questions on the installation of the wireless modem. Please read the Quick Installation Guides and the User Guides (under Technical Support below) before proceeding.

1. How do I connect the wireless modem? The wireless modem ships with a network cable. The network cable connects to the back of the wireless modem; the other end connects to your computer's network port. The network port looks like a telephone jack, but it is wider and is also known as an "RJ45" jack or ethernet connection.

2. How do I set up a High-Speed Internet connection? The following suggestions are for Windows XP Home. You may have to perform the following procedures: Click on "start"; select "My Network Places"; select "View network connections"; a "Local Area Connection" should now be visible and "Enabled". If a "Local Area Connection" is not visible, you may have to "Add a network place" by first clicking on "start"; select "My Network Places" and then click on "Add a network place" and then follow the Wizard. If your new "Local Area Connection" is under the "Network Bridge" section of the "Network Connections" you will have to highlight "Local Area Connection"; right mouse click on it; and select "Remove from Bridge".

3. How do I configure my Local Area Connection? Before you can dial to the internet, you may have to configure the properties of the "Local Area Connection". First highlight the "Local Area Connection"; right mouse click and select "Properties"; check the box "Internet Protocol (TCP/IP) under the "This connection uses the following items:" box; click on "Properties" after highlighting the "Internet Protocol (TCP/IP)"; under the "General" tab, select "Obtain an IP address automatically" and "Obtain DNS server address automatically"; click "OK" on the Internet Protocol window, then click "OK" on the "Local Area Connection" window.

4. How do I connect to the internet? The following suggestions are for Windows XP Home. You may have to make the following changes: Open up Internet Explorer; click on the "Stop" button; click on "Tools" link on the top menu; select "Internet Options"; click on the "Connections" tab; select "Never dial a connection"; click on the "LAN Settings"; select "Automatically detect settings"; click OK; click "Apply".

Once you click on the "Never dial a connection" you will not be able to use your dial-up internet service, if you have one. If you need to use your dial-up internet service you will have to perform the steps above but you will have to select "Always dial my default connection" under the "Connections" tab of the "Internet Options" section.

Please note that these FAQs are suggestions only and you may have to consult with a professional and/or perform certain tasks to secure your connection, such as making it "firewalled."


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Technical Support for the Wireless Modem
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